Roof - Man quoted - heard him talking about risers*. They came and removed the old roof, leaving us without cover. Ordered the polycarb panels; turned up with the wrong size; had to make a new order. More delay then fitted. Leaked worse than before, puddled on the top. Different team turned up to see what could be done;decided it needed risers*. Had to order and wait for them to be cut and treated. Final visit, took off roof, fitted risers, all good at last. The workmen were excellent; unfailing polite. My gripe is the amount of errors, no updates (I had to chase), and the time to do a small job. Balustrade - Took down old wooden panels and left us with open edges on a raised deck with a big drop on one side. Ordered the glass. Returned when they came. Did not have enough brackets to fit correctly. Went off. Came back several days later. I was not kept informed of progress and had to chase. Same issues of not getting it right first time and not keeping me informed. The quality of the work is good - just poor customer relations. NB the quote was confusing, with more costing on a different page
Mr Keith Lawson, Poole Neat and tidy, have used twice lovely work.
Miss Emily Burton, Bournemouth The job was done neatly and on time, by two very professional fitters. They arrived when they were expected and the job was done very efficiently.
Mrs Old, Ringwood READ MORE |
